Case Study: Ground Floor Conversion in Richmond - Joe C.
3 June 2026

At Home Improvements & Construction Ltd (HICL), we recently delivered a ground floor shower room conversion in Richmond for a long-standing residential property located in a quiet avenue. The existing layout consisted of a study and a separate WC, which no longer served the homeowners’ long-term needs.


Our brief was to reconfigure the space into a fully functional and future-proof ground floor bathroom, enabling comfortable downstairs living as the clients grow older. This project was not simply a cosmetic upgrade. It was a strategic redesign to enhance accessibility, practicality and long-term independence.


Client Objectives:

The homeowners wanted to transform the study and separate toilet into a cohesive shower room conversion in Richmond that would include:

•⁠ ⁠A walk-in shower

•⁠ ⁠WC and basin

•⁠ ⁠Integrated space for washing machine and dryer

•⁠ ⁠Modern tiling and waterproofing

•⁠ ⁠Underfloor heating for added comfort


The works also needed to be completed while the clients were away from the property, requiring structured project management, clear communication and dependable delivery.


The Design and Build process:

Following an initial consultation, we developed a clear plan to reconfigure the internal layout efficiently while maintaining the character of the home.

We began by stripping out the existing study and WC. Structural alterations were carried out where required, and the space was prepared with cement boards and a full tanking membrane system to ensure complete waterproof protection. Underfloor heating was installed to provide comfort and long-term durability.


A new shower tray and tiled enclosure were fitted, alongside a new basin, WC and radiator. The existing window was retained, and we recommended upgrading it with frosted glazing to achieve privacy in a simple and cost-effective way.


The entire bathroom conversion in Richmond was completed within 10 working days from start to finish. As the homeowners were travelling, we provided regular photographic updates and maintained consistent communication throughout the build. Upon their return, the project was fully completed and ready for use.


Director’s Perspective:

As director of HICL Builders, Andi Drishti explains:

“This project was about future-proofing the property in a practical and efficient way. Joe and his wife wanted peace of mind knowing they could comfortably use the ground floor in years to come. We focused on waterproofing, structural integrity and efficient coordination, and delivered the entire conversion in 10 working days while they were away. It was a smooth project with a very satisfying outcome.”


Technical Specification:

 • Full strip out of existing study and WC
• Internal reconfiguration into shower room and utility space
• Installation of cement boards and tanking membrane
• Underfloor heating installation
• New shower tray and tiled enclosure
• Installation of basin, WC and radiator
• Frosted glazing upgrade to existing window
• Flooring and finishing works


Every stage was delivered with the structured and coordinated approach that defines HICL Builders’ work across Richmond and South West London.


Client Experience:
''From our first meeting, trust and communication were key. The homeowners required reassurance that the works could be completed within a defined timeframe while they were away. We maintained full transparency, provided regular updates and ensured precise sequencing of trades.

The finished space has transformed what was once a study into a modern, accessible and beautifully finished ground floor shower room. The conversion now provides long-term reassurance and added value to the property, aligning perfectly with the client’s future plans.''

Joe, Richmond


Client Recommendation:

Joe later shared that he found HICL trustworthy, professional and highly organised. He valued the clear communication throughout the build and the fact that the entire project was delivered within the agreed 10 working days. Both he and his wife were extremely pleased with the finished result and the overall experience.


Planning a Bathroom Conversion in Richmond?

If you are considering a bathroom conversion in Richmond or need to future-proof your home with a ground floor shower room, HICL Builders provide fully managed design and build solutions with reliable timelines and high-quality workmanship.

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