Building a new family home
Introduction
Dan and Naomi, a young couple based in Worcester Park, in the borough of Epsom and Ewell, contacted us looking for a construction company that would be able to build them a new home for their growing family. Having seen our website and numerous reviews, they knew that we could offer them quality and value for money. Their priority was to create a home that could easily accommodate them for the next 5-10 years at least, but also to have the peace of mind that all their needs would be met under one roof, with a company that offers all the services they needed when building from the ground up.
The Story of Dan and Naomi
Dan and Naomi were already expecting their first child when they got in touch with us. They were looking for a company who would be able to build them a brand-new home in a relatively short space of time, not simply due to the impending birth of their child but also due to the fact that, prior to the build, they had been living in a caravan at the end of the garden! The intention was then to rent a flat nearby during the build but as we all know, time is money, and a long build would only mean mounting rental costs, which a young family can do without.
The Challenge
As Dan and Naomi were effectively wanting to build a brand-new house, they were required to comply with numerous local council laws in relation to the environment. Consequently, there was a lot of administration work involved before the build could even begin but given that we have a dedicated office administrator here at HICL, this was a process we were familiar with and did not allow it to halt the build.
Why Dan and Naomi Chose HICL
Once Dan and Naomi had reached out to us, we began the process of explaining how we operate here at HICL and how we would be a great fit for them. Andi met with them both on site and in the office to discuss the realities of such a large project but also to reassure them that this was familiar territory for us as a building company. They were able to look through our recent portfolios and contact existing clients to get their take on their experience working with HICL. We advise all our prospective clients to gather at least three quotes when looking for a builder, so that they can actively compare services like for like and make an informed choice before engaging in the work. Having done this, Dan and Naomi knew that they were getting excellent value for money, with no hidden costs. Andi was careful to understand their budget and advised them as to how they could keep within it. They later told us that this was one of the principle reasons they chose to work with us because they felt we gave them fair and honest advice from the start.
HICL At Work
Before the project began, we gave our clients a timeline of what they could expect over the course of the build. Sharing the project timeline with the client is vital because it helps everyone understand the progress of the build and offers the client some control over knowing if the build is on track. It also allows the client to be ready with the supply of their own goods, if required so that there is no unnecessary delay to the build. This simple process offers reassurance to the client and in Dan and Naomi’s case, allowed them to see that what we said we would do was actually materialising.
The Results
As a result of this 18-week build, our clients were able to move into their brand-new home with their new-born, who arrived just two weeks before the build was completed. They moved in with the peace of mind that they would not be outgrowing their new home any time soon and with the added security which comes from the knowledge that they have a 5 year warranty from us on all structural elements of the build.
As a company that provides a comprehensive service, this project served to highlight our ability to build from the ground up. We created a beautiful two storey, spacious home, comprising upstairs, four bedrooms, two with en suite bathrooms and a large family bathroom. Downstairs, we created the space for a large kitchen, dining, living area, a utility, study, lobby and hallway. The roof space was boarded to be used as extensive storage and games space. The added advantage of the wet underfloor heating throughout the ground floor allowed for this home to be heated without the intrusion of many radiators, thereby saving wall space for more storage.
Dan and Naomi have since gone onto to have another child and are living very comfortably as a family of four in the home that we built for them.
If you have a building project that you are considering and would like to achieve the results that Dan and Naomi have benefitted from, then do not hesitate to
get in touch today. We are here to offer free, no obligation advice and guidance for all elements of your build.
Like what you see? Reach out to our experienced team, located in Surbiton.
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