1. Why Choosing the Right Builder Matters

The builder you choose will directly impact the quality, timeline, and budget of your new build. A skilled and experienced contractor will:

• Ensure high construction standards
• Manage the project efficiently from start to finish
• Provide clear communication and transparency
• Offer cost-effective solutions without compromising quality
• Help navigate planning permissions and building regulations

Choosing an experienced new build specialist like HICL guarantees peace of mind and a home built to the highest standards.

Click here to read about one of our recent house extension projects in Kingston.

2. Key Factors to Consider When Choosing a Builder

a) Experience and Expertise in New Builds

Not all builders specialise in new builds. Some may focus on renovations or extensions, so it’s essential to choose a company with a proven track record in new build construction. Look for:

• Years of experience in the industry
• A portfolio of completed new builds
• Client testimonials and reviews
• Experience with different architectural styles and designs

At HICL, we have vast experience working with a vast array of clients in areas like Cobham, Oxshott, Leatherhead and Woking, ensuring high-quality craftsmanship and attention to detail.

See why our clients trust us—visit our Testimonials page.

b) Licensing, Insurance, and Accreditations

A reputable builder should hold the necessary licenses and accreditations. Ensure your chosen builder has:

• Public liability insurance (protects against property damage or injury claims)
• NHBC or similar structural warranty (provides protection against structural defects)
• Federation of Master Builders (FMB) membership (indicates professionalism and adherence to industry standards)

c) Transparent Pricing and Contracts

Cost is a significant factor in any construction project. A professional builder should provide:

• A detailed and transparent quote
• Clear breakdowns of material and labour costs
• Payment schedules aligned with project milestones
• No hidden charges or unexpected fees

HICL provides competitive pricing with fully itemised quotes, ensuring complete transparency throughout the build process.

If you are looking to understand the costs of your new build, schedule a call or in-person meeting with our experienced director Andi, and you will receive clear and tailored insights into budgeting and timelines.

d) Effective Communication and Project Management

Clear and consistent communication is essential for a smooth construction process. Choose a builder who:

• Provides regular project updates
• Is responsive to questions and concerns
• Offers a single point of contact for the project
• Uses modern project management tools to track progress

At HICL, every new build is overseen by a dedicated project manager who acts as your single point of contact—coordinating every stage from initial design through to final handover. This ensures clear communication, streamlined progress, and peace of mind throughout your project. Get in touch with us to learn more or discuss your plans today.

e) Quality of Workmanship and Materials

A well-built home should last for generations. We advise that you consider:

• The builder’s sourcing of high-quality materials
• Attention to detail in finishing
• Use of energy-efficient and sustainable building practices

3. The Design and Build Process

A structured design and build process ensures your new home meets your expectations.

Step 1: Initial Consultation and Planning

• Discuss your vision, requirements, and budget
• Assess the site and feasibility of the project
• Outline timelines and project scope

Step 2: Architectural Design and Planning Permission

• Work with architects to finalise designs
• Submit planning applications and secure approvals
• Ensure compliance with building regulations

Step 3: Cost Estimation and Contract Agreement

• Provide a detailed cost breakdown
• Sign contract with agreed timelines and milestones

Step 4: Construction Phase

• Site preparation and foundation laying
• Structural work, including walls, roofing, and insulation
• Plumbing, electrical, and mechanical installations
• Interior and exterior finishes

Step 5: Final Inspections and Handover

• Conduct quality control checks
• Address any final touch-ups or issues
• Hand over keys to your new home

If you are interested and want to learn more about our New Build services, click here to go to our dedicated New Builds page.

4. Benefits of Choosing a Turnkey Construction Solution

A turnkey construction service simplifies the new build process, offering a complete package from design to completion. The benefits include:

• One point of contact – Streamlined communication and project management
• Time and cost efficiency – Fewer delays and budget overruns
• Customisation – Ability to tailor your home to suit your needs
• Quality assurance – Workmanship warranties and post-build support

HICL offers a full turnkey solution for new builds in Surbiton and surrounding areas, making the process hassle-free for homeowners.

5. Questions to Ask Your Builder

Before hiring a builder, consider asking the following questions:

• How many new build projects have you completed?
• Can you provide references from previous clients?
• What is included in your quote?
• How do you handle project changes or delays?
• What warranties or guarantees do you offer?

We invite you to book a one-to-one consultation with our experienced director, Andi. It’s the ideal opportunity to ask anything on your mind—from budgeting and timelines to materials and planning—so you can move forward with confidence.

Why choose HICL?

Selecting the right builder is the foundation of a successful new build project. HICL brings over 20 years of experience, a strong reputation, and a commitment to delivering high-quality, custom homes around Surbiton, Chessington, New Molden and Tolworth.

With our expertise in residential construction, transparent pricing, and personalised service, we ensure your dream home is built to perfection.

If you’re planning a new build in 2025  in South-West London, get in touch with HICL to discuss your project. Our team of experts will guide you through every step, from design to completion, ensuring your home meets the highest standards of modern living.